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Bait & switch at the Bon
Jun. 13th, 2004 01:46 pmStore ad in Sunday Times: All frames 50% off, except framed art and Waterford
Store registry printout: Mikasa frame, UPC number
Store register receipt: "Crystal Hollowware", identical UPC number
Staff refuse to honor sale price "because it's not a frame"
Letter to management pending with all original copies. Fewer things piss me off more than deceptive advertising, even crappy customer service is subjective but this is blatantly wrong.
Store registry printout: Mikasa frame, UPC number
Store register receipt: "Crystal Hollowware", identical UPC number
Staff refuse to honor sale price "because it's not a frame"
Letter to management pending with all original copies. Fewer things piss me off more than deceptive advertising, even crappy customer service is subjective but this is blatantly wrong.
